📬
Klos’d resolves your customers’ tickets on autopilot — order status, returns, refunds, sizing — in seconds, 24/7, in your brand voice.
Trusted by 800+ e-commerce brands to keep their inbox at zero
Klos’d connects to your store and helpdesk, learns your policies and voice, and resolves tickets end to end — not just drafts.
Stop answering the same questions. Klos’d closes repetitive tickets before you see them.
Customers get answers instantly — at 3pm or 3am, launch day or Black Friday.
No more backlog spirals. Response times stay flat when order volume triples.
Grow orders, not headcount. Your team keeps only the conversations that need a human.
Once connected, your resolution rate climbs within days — not quarters.
of tickets resolved automatically
average first response time
coverage in 50+ languages
No complicated setup, no devs needed — just connect and let it close.
Plug in Shopify, your helpdesk, and your email in about 2 minutes.
Klos’d reads your policies, catalog, and past conversations — and adopts your tone.
Tickets get answered and closed automatically. Edge cases escalate to your team with context.
Explore what your team sees once Klos’d is running your inbox.
Klos’d plugs into the tools your store already runs on.
Orders, refunds, address edits, and discounts — real actions in your store.
Add integration →Keep your helpdesk — Klos’d works inside it and closes tickets there.
Add integration →Auto-resolve in Zendesk with full conversation history preserved.
Add integration →Answers DMs and comments where your customers actually write.
Add integration →“We went from a 9-hour first response to 40 seconds. Our CSAT went up, not down — that’s the part I didn’t expect.”
“Klos’d closed 76% of tickets in its first month. We cancelled the agency contract and kept one in-house agent for edge cases.”
“Black Friday used to mean all-nighters in the inbox. This year I checked the dashboard twice and went to bed.”
Every plan includes the full agent, all integrations, and smart escalation. You’re only billed for tickets Klos’d actually closes.
Everything you need to know about AI support and e-commerce CX.
Join the brands that run customer support on autopilot. 14 days free — see your resolution rate before you pay a cent.